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Shipping and Returns

Shipping and Returns

General information about Shipping time and Return policy

Your order is processed upon its validation, Monday to Friday.
We provide wordwide shipping thanks to 2 warehouses based in France and China.
Please check the below spreedsheat to see the average delivery time  and fee  for your country.
Please keep in mind that during certain periods (in particular during sales and other commercial operations), the duration may be longer due to the greater number of orders to be delivered.

If you are not fully satisfied with your purchase, you can return your qualifying item(s) for a full refund within 15 days of purchase. Returns must be unworn, no make up stain, with the original tags attached (including the security tag, if applicable) and with the original packaging; returned merchandise that does not satisfy these requirements may not qualify for a refund.
Once we receive your qualifying return and approve your refund, Zappos will credit your original method of payment. Depending on your financial institution, please allow an additional 2 – 10 business days for the credit to post to your bank or credit card account.

As soon as your order leaves our warehouse, you automatically receive an e-mail informing you of the shipment of your package with its tracking number and invoice. You can then track your package at any time on the Colissimo website.

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Shipping fees and time

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