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Personnal data
personnal data

Personnal data and privacy policy

We respect and protect your privacy.

SmartandJoy S&J guarantees you a 100% secure online payment.

The system used is a well known secured software platform named Stripe that protects your bank data and to leave you the choice of the means of payment.

In addition, our website has SSL certification: this is a completely secure system that sets up an encryption of your banking information when you enter it at the time of your payment on our website www.smartandjoy.co.uk and smartandjoy.fr

The presence of this system is visible in the address bar “https” as well as with the presence of the icon “padlock”, located at the bottom of the page or beside the address bar.

SmartandJoy S&J is committed to protecting and ensuring the security and confidentiality of the personal data of its customers in accordance with the GDPR,

 in particular by taking all the necessary precautions to prevent this data from being distorted, damaged or from unauthorized third parties having access to it. In particular, the personal data of Customers may be transmitted to service providers and contractual partners who, as subcontractors within the meaning of the GDPR, intervene and respond directly to the management of Orders and for those who are absolutely necessary for personal data completed by the Customer when creating and using their Account (identity, postal address, telephone number, email address). Subcontractors can only act on instructions from SmartandJoy S&J.

Personal data of Customers is collected for the following purposes:

  • Order management and customer relations;
  • Client information relating to offers and commercial information related to the brand;
  • Strengthening and improving the communication of the Website and the brand by sending newsletters and special offers according to the preferences of the Client noted on the Site;
  • Improving and personalizing the services offered to Customers compliance with legal and regulatory obligations.
  • The Customer’s personal data are only kept for the time strictly necessary for the purposes set out above.

In accordance with the GDPR, the Customer has a right of access, rectification and opposition to personal data concerning him (hereinafter “IT Rights and Freedoms”).

To exercise one or more of the Computer Rights and Freedoms, the Customer must send a request by email or by mail to SmartandJoy S&J Customer Service, by filling out the contact form located on the site:

Each request must be signed and accompanied by a photocopy of an identity document bearing the Client’s signature and specify the address for the reply.

The response to the request made on the basis of one or more Computer Rights and Freedoms will be sent within 2 months of receipt of the request.

Each request must be signed and accompanied by a photocopy of an identity document bearing the Client’s signature and specify the address for the reply.

The response to the request made on the basis of one or more Computer Rights and Freedoms will be sent within 2 months of receipt of the request.

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